Terms & Conditions

At Prisella, we prioritize your privacy and security. By visiting or shopping at our website, you agree to abide by the following terms and conditions. Please review them carefully. Additionally, when you use any current or future Prisella service or visit any business affiliated with our website, you agree to the applicable guidelines and conditions.

If these terms are not acceptable to you, please refrain from accessing or using our site.

COPYRIGHT

All content on this site—including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software—is the property of Prisella or its content suppliers. The compilation of all content on this site is the exclusive property of Prisella. All software used on this site is the property of Prisella or its software suppliers.

TRADEMARKS

Your use of the Prisella brand and its content does not grant you any rights to the intellectual property, including trademarks, designs, or materials, associated with Prisella. Any infringement of our trademarks will be subject to legal action.

SIZE

The fit of our clothing varies depending on the cut, fabric, and style of each garment. Some items are designed for a loose, relaxed fit, while others are more fitted. Please consult our sizing guide to choose the size that best suits you. Custom sizing options are also available.

COLORS

We strive to display the colors of our products as accurately as possible. However, we cannot guarantee that the colors you see on your monitor or screen will be completely accurate, as display settings may vary across devices.

WASH CARE

All garments should be dry cleaned only.

ELECTRONIC COMMUNICATIONS

When you use our site or communicate with us via email or other electronic means, you consent to receive communications from us electronically. We will communicate with you via email or through notifications on our site, which will be considered adequate service of notice.

CANCELLATIONS BY THE USER

Requests for order cancellations must be made within 24 hours of placing the order. We reserve the right to accept or reject cancellation requests for any reason. If a cancellation is accepted, the amount paid can be redeemed for another outfit, but no refunds will be provided.

BILLING

The prices of our merchandise include VAT. The VAT charged depends on the shipping destination. The tax rate applied to your order will be based on the combined state and local tax rates applicable to the delivery address. We reserve the right to collect taxes on shipping charges where applicable.

DELIVERY

Products will be delivered within 10-15 days. For any queries, please contact us at +91 XXXXXXXXXX.

SHIPPING DETAILS

We offer worldwide shipping. A flat shipping fee of Rs 3500 will be added at checkout.

RISK OF LOSS

All items purchased from Prisella are shipped under a shipment contract. This means that the risk of loss and title for these items pass to you upon delivery to the carrier.